Question 1

Which food additives and bulk ingredients does Bio Green Foods supply?

Accepted Answer

The range includes preservatives, acidulants, sweeteners, hydrocolloids, leavening agents and phosphates. Browse individual products for their intended applications, then confirm the exact grade and availability with our team.

Question 2

Can you match an additive to our E-number specification?

Accepted Answer

Yes. Give us the E number, the purity reference you follow (EU 231/2012, FCC or JECFA), the form, mesh or viscosity, and the finished food. We compare manufacturing sources with that brief and state the agreed specification in the offer.

Question 3

How do we confirm permitted use and certificates for an ingredient?

Accepted Answer

Confirm permitted use for the destination market and ask for documents covering the exact ingredient, manufacturing site and grade. Certificates are source-dependent; a listing does not establish that every available grade holds every certificate.

Question 4

What minimum order applies to a food additive grade?

Accepted Answer

It varies with the ingredient, its form and the source: powders in 25 kg sacks and liquids in IBCs carry different minimums. Share your trial and yearly volumes, and the offer confirms the order size for that grade.

Question 5

What should a food ingredient quote request include?

Accepted Answer

Name the ingredient or E number, the grade or purity reference, the food it goes into, yearly volume, pack and delivery point. Flag allergen, GMO, halal or kosher needs early so a suitable source is chosen before pricing.

Question 6

What payment terms apply to ingredient orders?

Accepted Answer

Currency, method and timing of payment are set in each offer and fixed in the contract. Verify any request to change our bank details by phoning a contact you already know.

Question 7

Can you deliver food ingredients to our country?

Accepted Answer

Send the destination country and port or postcode. Before accepting an order, Bio Green Foods checks that the ingredient is permitted in that market, which import documents are expected and which shipping terms suit the chosen source.

Question 8

How long does a food ingredient delivery take?

Accepted Answer

It depends on stock or production slots at the source, document approval by your QA team and the route. Each quotation states the current schedule; plan production on that confirmed date, not a typical figure.

Question 9

How do you protect moisture-sensitive powders in storage and transit?

Accepted Answer

Powders usually ship in 25 kg bags or jumbo bags; once delivered, keep them sealed, dry and away from heat. The pack type and any storage conditions for the selected grade are stated in the offer.

Question 10

Can we get a specification, COA and SDS before approving an ingredient?

Accepted Answer

Yes. The nominated source provides a current specification and a representative or batch COA, plus safety data where relevant. Allergen, GMO, halal or kosher papers follow where they exist for that plant.

Question 11

Can we trial a sample in our recipe before ordering?

Accepted Answer

Usually, if the source can release one. Tell us the grade, the amount you need to trial and your pilot-plant address; availability, cost and dispatch are confirmed before the sample leaves for your dosage or shelf-life tests.

Question 12

Which registered company operates Bio Green Foods?

Accepted Answer

Bio Green Foods is the food-ingredients unit of Bio Green Wax Ltd, Companies House registration 15814481. The registered office is in London EC1V 2NX, at 128 City Road, United Kingdom.

Question 13

Can we become a distributor for your food ingredients?

Accepted Answer

Send your company profile, territory, the food sectors you serve and expected ingredient volumes. Each distribution proposal is assessed on its merits and needs a signed commercial agreement.

Question 14

Why might I receive a reply from a different Bio Green email domain?

Accepted Answer

Bio Green Foods is a brand of Bio Green Wax Ltd. Our team may reply from biogreenwax.com or another Bio Green brand email domain.

Our company email domains: biogreenwax.com, biogreenfuels.com, biogreenoilsfats.com, biogreenchem.com, biogreenfoods.com, biogreenoleo.com, biogreenwax.co.uk.

Please confirm any changes to payment details with us by phone.

Food Ingredient FAQ

Company

Which registered company operates Bio Green Foods?

Can we become a distributor for your food ingredients?

Why might I receive a reply from a different Bio Green email domain?

A Question About an Ingredient Grade?